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Privacy Policy

Last updated: 11 September 2025

At Costa Blanca Web Services, we are committed to protecting the privacy of our clients and users. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD).

1. Data Controller

  • Company name: Costa Blanca Web Services
  • Address: Calle Antonio Soriano Bri 2, 03159 Daya Nueva, Spain
  • Phone: +34 600 601 771
  • Email: info@costablancawebservices.com

2. Data We Collect

We may collect and process the following personal data:

  • Identification and contact details: name, email, phone number, company.
  • Contractual data: information required to deliver our services, including billing and payments.
  • Website usage data: IP address, browser, device type, pages visited, cookies.
  • Marketing preferences: your communication and consent choices.

3. Purposes of Processing

Your personal data is used for the following purposes:

  • To provide and manage our web development and design services.
  • To respond to enquiries and requests submitted via our website or direct communication.
  • To comply with legal and tax obligations.
  • To improve our website and services.
  • To send you marketing communications, when you have given your explicit consent.

4. Legal Basis

We process personal data based on:

  • Contract performance (delivery of services).
  • Consent (e.g. for marketing communications or cookies).
  • Legal obligations (accounting, invoicing, tax requirements).
  • Legitimate interests (security, service improvements).

5. Data Retention

We retain personal data only for as long as necessary:

  • While the business relationship is active.
  • To comply with legal obligations (e.g. Spanish tax law requires keeping invoices for 6 years).
  • Until you withdraw consent (where processing is based on consent).

6. Data Sharing

We do not sell your data. Data may be shared with:

  • Service providers essential to our operations (hosting providers, IT support, payment services).
  • Public authorities when required by law.

If international transfers outside the EU/EEA are necessary, we ensure appropriate safeguards such as EU Standard Contractual Clauses.

7. Your Rights

Under GDPR and LOPDGDD, you have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion ("right to be forgotten").
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time.

To exercise your rights, please contact us at:

  • Email: info@costablancawebservices.com
  • Postal address: Calle Antonio Soriano Bri 2, 03159 Daya Nueva, Spain

If you believe your rights have not been respected, you may file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es